Store Policy

*Policy mentioned below is exclusive to Petra de Jonge

Customer Care

We at Petra de Jonge believe in a personal approach with all our clients. We specialise in made to order, couture garments for exclusive occasions. Most of the products are availed with a direct contact with the designer.

We have a very simple and intimate client process to ensure the best and personalised service with full control over our client journey. We encourage you to have a look at our client process page to know how our brand works. 

Privacy & Safety

All the private data provided on this site is GDPR compliant. We use secure payment methods and consent cookies without violating your privacy without permission. 

Shipping 
& Return
policy

We do not currently provide shipping services as we have a direct contact with our clients visiting our atelier in Amsterdam. We have complete trust and visibility with our clients, since most of the items are fully customised according to our clients needs we do not accept returns. We are a sustainable brand and believe in orders on request. We have a direct contact with our clients. 

Kindly visit our store or contact us to get information. 

Payment Methods

- Credit / Debit Cards
- Offline Payments